PRIVACY POLICY

​

CanadianRVT® Website Privacy Policy

General Disclaimer  CanadianRVT (“CanadianRVT”) is committed to protecting your privacy and implementing technology that gives you a safe online experience. This Privacy Policy (“Privacy Policy”) applies to the CanadianRVT website (http://CanadianRVT.com). It includes, without limitation, related mobile websites, microsites, mobile applications, CanadianRVT profiles on social media sites and any other digital services or properties operated or used by CanadianRVT (collectively referred to as the “Sites”). By using the Sites, you agree to comply with and be bound by this Privacy Policy and CanadianRVT’s Terms and Conditions (“Terms and Conditions”). Please read this Privacy Policy and the Terms and Conditions carefully. If you do not agree to both this Privacy Policy and the Terms and Conditions, you must immediately terminate your use of the Sites.

1. CanadianRVT Privacy Policy Overview. This Privacy Policy explains how CanadianRVT may collect, use, share, and safeguard information on the Sites from time to time. This Privacy Policy is meant to guide our clients in an easy-to-understand format. If you have questions or concerns, please contact  CanadianRVT. Info@canadianrvt.com

2. Amendments to the Privacy Policy. CanadianRVT reserves the right to amend this Privacy Policy from time to time, for any reason.

3. Consent.

a. When reasonably commercially practical, CanadianRVT will obtain your consent to collect, use or disclose personal information (including Personally Identifiable Information and Non-Personal Data, as those terms are defined below). CanadianRVT may collect, use or disclose personal information without your consent:

(i) when the collection, use or disclosure of personal information is required by law;
(ii) in an emergency that threatens an individual’s life, health, or personal security;
(iii) when the personal information is available from a public source;
(iv) when CanadianRVT or its affiliates require legal advice from an attorney who is bound by CanadianRVT’s confidentiality obligations;
(v) to collect a debt;
(vi) to investigate an anticipated breach of an agreement or a contravention of the law.

b. Consent may be provided orally, in writing, electronically, through an authorized representative, or implied where the purpose for collecting, using or disclosing the personal information would be considered obvious, and you voluntarily provide personal information for that purpose.

c. Consent may also be implied when you are given notice and a reasonable opportunity to opt-out of providing personal information being used for mail-outs, marketing, or other CanadianRVT functions, and you do not opt-out.

d. If you are a resident of jurisdiction subject to GDPR protections and/or are using the Sites within a jurisdiction subject to GDPR protections, please contact CanadianRVT. Info@canadianrvt.com prior to using the Sites.  CanadianRVT is subject only to Canadian privacy law.

4. Information CanadianRVT May Collect.

a. Personally Identifiable Information: We may collect information that identifies you (“Personally Identifiable Information”) when you contact us or otherwise interact with CanadianRVT, including, but not limited to, applying for any membership or enrollment in any CanadianRVT program or continuing education, registering for a CanadianRVT event or program, or purchasing CanadianRVT products or services on the Sites. Types of Personally Identifiable Information collected may include, without limitation, your name, address, phone number, birth date, occupation/job title, billing and delivery information, email address, credit card, or other financial account information. When collecting this Personally Identifiable Information, CanadianRVT is subject to Canadian privacy law.

b. Non-Personal Data: As you interact with our Sites, we may collect information about your browsing history or certain other information that is not Personally Identifiable Information through your use of and visits to the Sites and our use of a variety of technologies, including, but not limited to, cookies (explained in detail below), tags, beacons, Internet Protocol (IP) address, and other tools. The types of Non-Personal Data collected on our Sites, and other tools as CanadianRVT may add from time to time, include, but are not limited to: the search terms you used, new or returning user, browser information, computer type, operating system, internet service providers, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, and ads viewed. Additionally, cookies, tags and other tools placed by third parties may collect additional information about you and your visits to the Sites and elsewhere on the Internet (collectively, all of the preceding data is referred to as the “Non-Personal Data”).

5. How CanadianRVT May Use Personally Identifiable Information.

a. Once collected, we may use your Personally Identifiable Information in a variety of ways including, but not limited to:

(i) Provide service communications such as bill reminders, order confirmations, program registrations, and customer service messages;
(ii) Respond to your emails or online requests for products, services, or information;
(iii) Deliver or process surveys;
(iv) Personalize and improve the usability of the Sites;
(v) Fulfill or deliver CanadianRVT products and services;
(vi) Tailor content on the Sites, advertising and marketing;
(vii) Share with third parties as required by law;
(viii) Share your email address as permitted under the CanadianRVT “Sharing Your Email Address” policy as described below;

b. Sharing Your Personally Identifiable Information to Perform Business Functions. When CanadianRVT fulfills service requests you initiate, we may share your Personally Identifiable Information with certain third parties to fulfill the requests or share such information with service providers that perform business functions for us. CanadianRVT may occasionally hire other companies to provide limited services on our behalf, including, but not limited to, packaging, mailing and delivering promotional offers, answering customer questions about products or services, sending postal mail and processing registrations. In such cases, CanadianRVT will only share your Personally Identifiable Information to the extent permitted by applicable law and will refrain from sharing any Personally Identifiable Information with third parties with whom we share your Non-Personal Data.

c. Sharing Your Personally Identifiable Information When Legally Necessary or to protect CanadianRVT’s Interests. CanadianRVT may disclose your Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to (i) conform to legal requirements or comply with legal process served on CanadianRVT; (ii) protect and defend the rights or property of CanadianRVT;  (iii) protect the personal safety of CanadianRVT personnel or members of the public in appropriate circumstances; or (iv) as a result of a merger or sale or other transfer of substantially all of CanadianRVT assets.

d. Sharing Your Email Address. Your email address will only be used by CanadianRVT and will not be sold to anyone. CanadianRVT will refrain from sharing email addresses with unrelated third parties. CanadianRVT may share your email address with third parties: (i) to enable CanadianRVT to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data, and (ii) to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

e. You can manage your profile and email preferences, including opting out of email online or by contacting us.

6. How CanadianRVT May Use Non-Personal Data.

a. We may collect Non-Personal Data to improve the usability of our Sites/services and other business purposes. We may share the Non-Personal Data we collect with third parties or permit third parties to place tools like cookies, tags, tokens and web beacons to collect additional Non-Personal Data when you browse our Sites. CanadianRVT or other third-party companies may then use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). However, CanadianRVT will refrain from sharing any Personally Identifiable Information with third parties with whom we share your Non-Personal Data.

b. Use of Google Analytics®, Constant Contact®, GoToWebcast/ GoToWebinar®, and similar services. We may implement Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests and to help refine our advertising strategies.

c. How You Can Manage Collection of Non-Personal Data. Third-party advertising companies may collect data about your visit to our Sites and others; this is referred to as Online Behavioral Advertising. You may opt-out from this collection and use of data by companies participating in the Digital Advertising Alliance of Canada (“DAAC”) on the “Opt-Out from Online Behavioral Advertising” website.

d. Third-Party Requests, Use or Analysis of Data. (i) We may disclose your information upon government demand in the form of a court order or subpoena, when otherwise required by law, to enforce the policies herein, or to protect CanadianRVT property or safety. (ii) We may share your information to prevent the illegal use of our products or to defend CanadianRVT against any third-party claims. (iii) Your information may be transferred to a third party in whole or in part as part of a merger, acquisition, or similar transfer or assignment of assets. (iv) We may transfer your information to third-party service providers to conduct or improve CanadianRVT business or Sites or for any business purpose, including but not limited to credit card processing, shipping, data management, email distribution, marketing research, information analysis and promotions management.

7. Information Security.

a. CanadianRVT implements security measures as commercially reasonable to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data and restricts access to personal information to certain companies who may need to know that information to operate, develop, or improve services.

b. Although CanadianRVT uses commercially reasonable security measures, data transmission over the Internet can never be guaranteed to be secure. CanadianRVT cannot guarantee or warrant the security of any information transmitted by you or to or from our online products or services.

c. In the event of an information security breach relating to the CanadianRVT Sites and the breach involves your Personally Identifiable Information, CanadianRVT will notify you as quickly as is commercially reasonable and, if applicable, will notify appropriate local data protection authorities of the breach within seventy-two (72) hours of discovery.

8. Your Password You are responsible for all actions taken with your username and password. DO NOT share your username and password with anyone else.  Sharing your username or password will automatically give CanadianRVT the right to deactivate your account; you will not receive any refund, and no continuing education certificates, services, coaching, or courses will be rewarded to you.  For your protection, do not disclose your username or password to anyone.

9. Use of Cookies.

a. The CanadianRVT website uses “cookies” to help you personalize your online experience. A cookie is a small piece of data in the form of a text file sent from a web page server and placed on your hard drive. Cookies cannot run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

b. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to track your activities on a website (e.g., pages visited, links clicked on, etc.) and record information about your use of the website so that when you return to the site, customized features can be provided. For example, a cookie helps the CanadianRVT Sites recall your specific information on subsequent visits when you sign in to the Sites.  This simplifies the process of recording your data for continuing education, course, product, or coaching access.

c. You can accept or decline/disable cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject or disable cookies if you prefer.  If you choose to decline cookies, you may not fully experience the interactive features of the CanadianRVT services or websites you visit.

11. Social Media and Third-Party Websites.
CanadianRVT uses social media tools and websites to interact with its customers and resource partners (e.g., Facebook, Twitter, Instagram, Tumblr, Pinterest, LinkedIn, etc.). Social media websites are used to publicize CanadianRVT programs and services and engage with public members. CanadianRVT does not use third-party websites to solicit and collect personal information from individuals.  Any personal information collected by a third-party website, except Apple Inc.’s App Store and Google LLC’s Google Play Store (where CanadianRVT Mobile Apps are or may in the future be sold), will not be transmitted to CanadianRVT unless required for law enforcement purposes or as otherwise permitted by law.  CanadianRVT’s privacy and other web policies do not apply to these third-party sites, and we encourage you to read the third-party site’s policies when deciding whether to use it.

12. Links to Other Sites.
The CanadianRVT website contains links to websites of other organizations. CanadianRVT does not directly endorse any of these websites or organizations. When you follow a link to another site, you leave the CanadianRVT website, and this Privacy Policy no longer protects your website interactions. CanadianRVT is not responsible for and does not endorse the privacy or security practices or the content of sites to which the CanadianRVT website links, including but not limited to any medical content, advice, or information on such sites.

13. Changes to This Privacy Policy. CanadianRVT will occasionally update this Privacy Policy to reflect company and customer feedback. CanadianRVT encourages you to periodically review this Privacy Policy as it may be modified from time to time.

14. Contact Information. CanadianRVT welcomes your comments regarding this Privacy Policy. If you have comments or would like to file a complaint, please get in touch with CanadianRVT at info@canadianrvt.com.

NOTE:  Please abide by provincial and federal regulations regarding using technology. Do not text, stream, e-mail, or browse while driving, running, or doing anything that can jeopardize you or anyone else!

© 2019 CanadianRVT. All rights reserved.

This document was last updated on September 14, 2022